A few years ago (two years, actually), I had a Pebble watch I loved. Charge lasted well over a week. Waterproof. Good app selection and functionality.
Then it stopped working (would not charge for love nor money), the RMA/troubleshooting process took two bloody weeks, and just as it was wrapping up and I had gone through the tooth-pulling process of convincing the company I was owed a replacement watch, they were bought out by Fitbit and all replacement warranties were rendered void.
Fast forward 18 months and two poor replacement watches, it’s May of 2018, and I have a new Fitbit Versa with which I am well pleased. Nice long charge. Waterproof for swimming. Great fitness tracking apps, which it turns out I have even more use for these days.
And, four days ago – stop me if you’ve heard this part – it stopped holding a charge; used to go four or five days between charges, and it was down to a matter of hours.
Fuck, I thought (and said, repeatedly), here we go again.
THIS time, all I had to do was contact them in a text chat this morning, charge up the watch, made sure it synced throughout the day so they could see the battery stats, wait for it to die (which it did, like… clockwork – ahem), and contact them again.
Five minutes later, a replacement watch is on the way. No muss, no fuss.
A pretty decent new year’s gift, as far as I’m concerned.